Family Services Program

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Family Services Program

Family Services Unit
The Family Services Unit is to assist in providing family support services to Koories in Melbourne metro vicinity and in extreme cases throughout the state in line with the League’s aims and objectives. To empower families and clients of family support.

Support Services

  • Financial support
  • Home Visits
  • Case Management
  • Material aide
  • Referral to appropriate agencies
  • Funeral support
  • Accommodation and travel assistance
  • Transport
  • Seek funding for Family Services Christmas Hampers from local council (Darebin City Council Community Grants Program)
  • Report on activities as required, in particular Management Committee reports, Statistical progress reports and service problems
  • Maintain client confidentiality
  • Observe all conditions of employment outlined in AALI Employment Agreement
  • Attend Food Bank/Vic Relief to collect food for Family Services Food Bank
  • Purchase food Items for Family Services Food Bank utilizing Emergency
  • Relief Funds
  • Food Parcel Deliveries
  • Attend local Court Hearings
  • Attend to referrals for assistance;
  • Manage client caseloads and files;
  • Attend weekly unit and staff meetings;
  • Liaise with other agencies and services as required;
  • Assist in monitoring the effectiveness and efficiency Family Services Program
  • Participate in training schemes, particularly those which are relevant to the family services area;
  • Material aide requests and collection for families in need;
  • Seek funding for white goods from Transitional housing services funds for low income families;
  • Network

Household Management

  • Client rubbish removal
  • Furniture donation collection/delivery to families in need


Aboriginal and/or Torres Strait Islander People with a current Health Care Card.

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